Shopping Bag

Delivery

For online orders, usual shipping option is home delivery with a service charge of 6 KM. For orders valued 50 KM and above the shipping is FREE. Delivery time is 2-3 business days after sending the correct and complete order. Delivery may take longer in the event of non-working days between order and delivery.

Payment

Choose to pay by credit / debit card, cash on delivery or via bank account.

Refunds

10 day return policy. Sale items are not refundable. Some items may have delivery and return restrictions.

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BOSNIA AND HERZEGOVINA / KM

How to shop

To make your shopping experience as easy as possible, start with logging in by clicking at “Log in/Register profile” at the top right corner. If you’re a new customer, click at the same icon but choose “Register a new profile” instead.


Then start looking through the different categories at the menu at the top. Here you will find our complete assortment. Click on a product to get more information about specific product features, fabric, measurements etc.


Find something you like? Choose colour and size and click on “Add to shopping bag”. If you’re unsure what size to choose – click on the Size Guide to learn more. At the top right-hand corner, you can have a look at the products you’ve added to your shopping bag.


All set and ready to order? Go to the shopping bag at the top right-hand corner again and click on “To checkout”. If you’re not logged in yet, you can do this here. This is the easiest way to make sure we can give you the best customer service possible, as well as making it easier for you the next time you’re shopping at lindex.com.


Next – choose shipping and payment option. Click on “Confirm purchase”. When it’s all done you will receive an order confirmation to your email.


Read more about our terms & conditions for online shopping here.

What do I do if I have forgotten my user name?

Your user name is the email address which you stated when you registered at lindex.ba.

What do I do if I forgot my password?

If you have forgot your password you can click on ‘Forgot password’ when logging in at lindex.ba or in the app. When you state your email address we will send you an email with instructions on how to reset your password.

Which web browser do I need to shop at lindex.ba?

Your web browser needs to support cookies to make it possible for you to add an item in the shopping bag.

Lindex.ba supports browsers such as:

Microsoft EDGE
Mozilla Firefox
Google Chrome
Safari (Mac & PC)

Sustainable fashion

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Your Smart Wardrobe

A mindful solution in finding your style and making smarter choices.
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Lindex is one of Europe’s leading fashion chains, with approximately 460 stores in 18 markets. Lindex business concept is to offer inspiring and affordable fashion to the fashion conscious woman. The assortment includes several different concepts within women’s wear, kids’ wear, lingerie and cosmetics. More than half of Lindex total assortment is made of more sustainable sources and Lindex is dedicated to reach 80% by year 2020.

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